Wednesday, September 11, 2013

Lost in translation?

As a follow-on to my earlier post related to prematurely-expired chart images in Adobe ColdFusion, I came across this link: http://www.elliottsprehn.com/cfbugs/bugs/86743

The bug is clearly related to what I am wrestling with, although this bug appears to be more related to orphaned image files piling up. What caught my eye initially was the comments about how at least one of the settings in the CF Admin UI was basically useless the apparent lack of documentation of this configuration file.

Out of curiosity, I wanted to see if this particular bug was ever resolved -- curiosity driven in large part because I am wrestling with this same sort of problem and could easily see this bug (if still unresolved) impacting my servers as we play with the configuration settings to get past the expired chart images.

Guess what? This bug does not appear to exist in the Adobe ColdFusion bug tracker in any form... no matter how I search, I can find no reference to it in their current system: not by content, by author, by ID, or even by date. I can find bugs prior to this and following this but not this one. Which raises a really interesting question: how many other issues like this, that a user of their products troubled themselves to investigate and document, got lost or dropped?

I don't really know what Elliot's system is drawing information from, but it seems like it might be worth Adobe taking a second look at what might have gotten lost.

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